Personal Data that HYT may collect
HYT may collect the following personal information from users of the Website when the user visits the Website, registers, places an order online, contacts us or participates in HYT promotions or questionnaires, which may include:-
- Name & gender;
- National registration identity card number;
- Race and religious beliefs;
- Postal address & telephone number;
- Email address;
- Contact preference; and Credit card or bank account information
- Other personal data relevant to registration and/or provisioning of your account, surveys, promotions and/or other purposes.
In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, HYT cannot guarantee that the information and services provided will fully satisfy their needs.
How Does HYT Use My Personal Data?
We use the information that we collect to improve the content of our Website by incorporating information that is relevant to our customers, to notify customers about updates to our Website, to contact customers for marketing and sales purposes that are related specifically to their needs and interests and to communicate with our partners and franchisees. This information is not shared with other organizations for any reason, commercial or business, without your prior explicit consent. By assessing this Website and/or clicking the corresponding box, you expressly, freely and unequivocally accept that your details will be treated/used by HYT for the following purposes: Improve the shopping experience. For marketing and promotional activities, market surveys, trend and statistical analysis Process your online orders, including the sending of e-mails and/or text messages to inform you of the delivery status. Process order returns & refunds. Manage your account at hyt.asia. Contact you if there is any problem with any of your orders or for other logistical reasons. Respond to your queries. Send you commercial information by e-mail, SMS or MMS to inform you of new products, new store locations, special offers and news relating to the Website and/or HYT and its affiliated companies in general, Newsletters and catalogues. Meeting any legal or regulatory requirements relating to our provision of services and products and make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or our affiliates. For the maintenance and upkeep of customer records. For credit assessments, financial and background investigation as and when deemed necessary. To administer participation in any contest/program related to the public organized by us. For security and crime prevention purposes, risks management, safeguarding HYT in the event of any claim, litigation, suits etc. For handling the report for the lost item, customer complaints and taking appropriate action relating thereto. For any other grounds [Personal Data collected will correspond to such grounds or reasons].
Transferring Personal Data outside of MalaysiaIt may be necessary, if so required for any of the aforesaid purposes to transfer your Personal Data to locations outside Malaysia or to disclose to our related corporations, licensees, franchisees, business partners, service providers and/or the relevant authorities, who may be located within or outside Malaysia. Save for the foregoing, your Personal Data will not be knowingly transferred to any place outside Malaysia or be knowingly disclosed to any third party.
Protection of Personal DataHYT takes the necessary precautions, both administrative and technical, data security technologies such as firewalls, access control procedures and cryptographic mechanisms to prevent and safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alternation or destruction. Furthermore, all transactions via the Website will be performed via secure payment systems. Confidential payment details are transmitted directly in an encrypted format (SSL and/or TLS) to the corresponding entity.
ChildrenHYT will not knowingly collect Personal Data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose Personal Data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.
Withdrawal of ConsentNotwithstanding anything to the contrary, you may at any time withdraw your consent to HYT processing any Personal Data of yours or to any part or portion of the same by sending to HYT at the address set out below a written notice of withdrawal and within the period prescribed under the Personal Data Protection Act 2010. HYT shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of HYT’s other legal obligations. If you do not wish to have your personal data shared with any other party, or if you do not wish to be solicited for products or services offered by HYT or any other parties including third parties, kindly inform us in writing at the communication information as given below. You shall, upon written request, be granted access to all personal data held or stored or processed by HYT. To avoid confusion, “access” for the purposes of this provision shall mean notification of such personal data of yours that is processed by or on behalf of HYT and to have a copy of such personal data communicated or conveyed to you in an intelligible form of HYT’s choosing.
The integrity of Your Personal DataYou are responsible for ensuring that the Personal Data you provide us is accurate, complete and not misleading and that such Personal Data is kept up to date. We may request your assistance to procure the consent of third parties whose Personal Data is provided by you to us and you agree to use your best endeavors to do so.
Correction of Personal DataYou may at any time make a written request to HYT to correct any personal data of yours that is inaccurate, incomplete, misleading or out-of-date and HYT shall, upon receipt of your written request for correction(s), take all necessary measures to give effect to such correction(s).
Questions and Comments
Unit 03-03A, Level 3 Tower 9, UOA Business Park No.1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor
Tel : +603 5038 2880
Email : customerservice[@]hyt.asia